Ki9 takes your personal data extremely seriously. This privacy policy clearly sets out what information we collect, why we collect it, and how it is kept secure.
Keeping your data secure at every step is our responsibility.
All transactions and data on ki9 are secured with 256-bit SSL encryption. Bank-level security measures are in place to ensure no one can access your data without authorization.
Ki9 never sells your personal information to third parties. Your name, mobile number, email, or financial details are never shared with advertisers or any other organization.
You can view, correct, or request deletion of your data at any time. Data access requests are typically processed within 72 hours.
All ki9 data is stored on internationally certified secure servers, protected by firewalls, intrusion detection systems, and regular security audits.
Ki9 uses cookies solely to enhance your experience. We are transparent about which cookies are used and why. You may disable cookies at any time.
Ki9's Privacy Policy follows international data protection standards. We regularly update our policies to stay in line with the latest security technologies and regulations.
Ki9 (ki9.im) is a trusted online gaming and Sports Betting platform in Bangladesh. We believe that our users' privacy is a fundamental right and that protecting it is our ethical responsibility.
This Privacy Policy applies to the ki9.im website and all associated services. By using the ki9 platform, you agree to this Privacy Policy. If you do not agree, please refrain from using the platform.
Our Commitment: ki9 will never misuse your data. Transparency and trustworthiness are our core values, and protecting every member's privacy is our top priority.
This Privacy Policy was last updated in January 2026. Any changes to the policy will be published on this page, and members will be notified accordingly.
Ki9 only collects information that is necessary to provide our services. Collecting unnecessary or excessive data goes against our policy.
| Data Type | What We Collect | When It's Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Registration & KYC |
| Contact Information | Mobile number, email address | At Registration |
| Financial Information | Payment methods, mobile banking numbers | At the Time of Transaction |
| Device Information | IP address, browser type, device ID | On Every Visit |
| Gaming Activity | Game history, bet records, session duration | During Gameplay |
In addition to the information you voluntarily provide during registration, some data may be collected automatically — such as your browsing patterns and device information. This data is used solely to enhance security and improve service quality.
Ki9 uses collected data solely for specific, legitimate purposes. We never misuse your information.
Marketing Notifications: ki9 may send you promotional messages. You can opt out at any time by contacting support.
Ki9 uses industry-leading security technology to keep your data safe. Our server infrastructure is monitored around the clock.
How long we keep your data: data for active accounts is retained indefinitely. Upon account closure, data may be kept for up to 5 years as required by law.
No method of transmission over the internet is completely secure. ki9 takes every reasonable precaution, but 100% data security cannot be guaranteed. If you suspect a security issue, please notify us immediately.
Ki9 never sells your data. However, it may be shared with specific third parties in limited circumstances.
Important: All third parties ki9 works with are bound by strict confidentiality agreements and cannot share your data with anyone else without ki9's permission.
Cookies are small text files stored in your browser. ki9 uses cookies to make your experience smoother and more personalized.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security tokens | Deleted at End of Session |
| Preference Cookies | Remembering your language, theme, and other preferences | 1 Year |
| Analytics Cookies | Site Usage Statistics | 2 Years |
| Security Cookies | Fraud Detection | 30 Days |
You can disable cookies from your browser settings, though some site features may not work correctly as a result. Disabling essential cookies may prevent you from logging in.
Ki9's services are intended for adults aged 18 and above only. We do not knowingly collect data from minors.
If we become aware that a minor has submitted their information, that data will be deleted immediately and the associated account will be closed. If you have information regarding a minor on our platform, please contact us at support@ki9.im.
A note to parents: please ensure your child does not use ki9. Use parental control software and monitor your child's internet activity.
As a ki9 member, you have several important rights over your personal data. We respect these rights and are committed to helping you exercise them.
You can find out what information we hold about you.
You can request corrections to any inaccurate information.
You can request deletion of your data under certain circumstances.
You can restrict the processing of your data in certain cases.
You can request a copy of your data.
You can object to your data being used for specific purposes.
To exercise any of these rights, email us at support@ki9.im. We typically respond within 30 business days.
For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us. Our data protection team will process your request as quickly as possible.
For data requests: Contacting us from your registered email or mobile number speeds up identity verification and makes it easier to process your request.
Ki9 may update this Privacy Policy at any time. For significant changes, members will be notified in advance via their registered mobile number or email.
The date of each update will be noted at the top of this page. Continued use of the platform after any changes constitutes acceptance of the revised Privacy Policy. We recommend reviewing this page regularly.
Last Updated: This privacy policy was last updated in January 2026.
Your privacy is protected at ki9. Enjoy the best gaming experience in Bangladesh in a safe and secure environment.